In the second webinar on Sibling/Peer Mediation, we discussed:
• The 3 Steps to Resolving Conflicts. You can use this 3-step process with anyone who has a problem, when talking one-on-one or when mediating any 2 people with a conflict.
• The Step-By-Step Mediation Process that teaches children conflict resolution, listening, communicating and problem-solving skills they can use for life in all their relationships.