Get the F-A-X: Listening & Problem-Solving Skills

Get the F-A-X: Listening & Problem-Solving Skills That Empower Children for Life! (Course #5 of 10 in Advanced Foster-Adoptive Parents Toolshop® Bundle) - 3 hour

Do you have children who experiences intense emotions or have difficulty expressing them? Do you see behavior caused by trauma or troubled feelings but your children won’t talk about what’s bothering them? Discover how to use and model “F-A-X Listening,” a simple three-step process that open the lines of communication, helps children develop emotional intelligence, express and work through their emotions in healthy ways, and teaches them how to responsibly solve problems and resolve conflicts. You can use F-A-X Listening in any relationship, with children or adults, in almost any conflict or problematic situation to find win/win solutions.

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Learning Objectives

Complete this virtual workshop and you will:

Know how to identify the difference between Child and Parent problem types and the concept of problem ownership.
Know how to identify the three types of problem-solving styles, so they know what each child needs to work through problems and decisions.
Understand how trauma and emotions show up in behavior and how to “peel layers” to reveal core issues driving problematic behavior.
Know which responses shut down communication and which open the doors to sharing and develop trust.
Know how to teach children how to verbally express their feelings — clearly and appropriately.
Know the importance of not taking over problems and how to ask helpful questions that guide children to their own solutions, without giving advice or putting them on the defensive.

Competencies Covered

This course is a video of a live in-person workshop approved by the Ohio Child Welfare Training Program (OCWTP) for 3 hours. It provides training in the following OCTWP competencies:

924-03-005: Knows how to create an environment of trust and safety in the caregiving home to help children and adolescents discuss issues and problems
925-02-002: Knows how to help children identify and talk about the feelings behind their behaviors
980-02-001: Knows common barriers to effective communication
980-02-002: Understands how personal communication styles may affect how people interact with each other
991-01-003: Knows feelings and responses associated with trauma
991-03-002: Knows ways to help traumatized children understand and manage overwhelming emotions 995-03-003: Knows how to help children discuss and resolve their feelings
991-05-005: Can appropriately address negative emotional responses to children’s trauma

Course Handouts

OCWTPseries05-F-A-X Toolset-HANDOUT-01-ppt-4slides-9pgs-secure.pdf

OCWTPseries05-F-A-X Toolset-HANDOUT-02-feeling-cartoon.pdf

OCWTPseries05-F-A-X Toolset-HANDOUT-03-ps.pdf

WATCH the VIDEOS of Module/Chapter 7: F-A-X Listening Toolset

FAX-1a-Introduction.mp4

YouTube video: Children, Violence, and Trauma—Treatments That Work

FAX-1b-Child Problems

FAX-onions-EditedCoreNeedsOfChildren-Part1.mp4

DefensiveLayers-EditedCoreNeedsOfChildren-Part3.mp4

CoRegulation-EditedCoreNeedsOfChildren-Part3.mp4

FAX-2-How Parents Typically React to Child Problems

Need4Connection-ExcerptFrom3CoreNeedsPart2.mp4

FAX-3-The F-A-X Three-Step Process

ActiveListening-EditedCoreNeedsOfChildren-Part3.mp4

YouTube video: Empathy, by Brene Brown

FAX-4-When children's Emotions Cause Problematic Behavior

FAX-common-emotions-EditedCoreNeedsOfChildren-Part1.mp4

FAX-5-Practice & Process Problem-Solving - Bonus: When to Discipline?

Getting a certificate of course completion is as easy as 1-2-3!

Step 1. Click through each section, so it's "checked off" in your left course menu

Step 2. Complete the Quiz on Chapter 5: The F-A-X Listening Toolset

Step 3: Download your Certificate from your Account Dashboard.

RTITI's Founder/CEU Jody Johnston Pawel, LSW, CFLE, CTSS

Jody, the Founder/CEO of RTITI, is a Licensed Social Worker, Certified Family Life Educator, and a Certified Trauma Support Specialist. She is the author of an award-winning parenting book and evidence-based curriculum called The Parent's Toolshop® and has created over 100 multimedia parenting resources. Jody has trained and certified over 100 Toolshop® Instructors worldwide and over a dozen Relationship Toolshop® Experts, with whom she co-authors new Toolshop® training programs and resources that support people in using her unique “Universal Blueprint® for Relationship Success” to improve other relationships in their lives. Jody is a top-rated speaker who has trained over 50,000 parents and family-service professionals worldwide. She also has served as a parenting expert to the media for over 30 years, including being the Co-Producer and Parenting Expert for the Emmy-nominated “Ident-a-Kid” television series.

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