Most of these files are in zip files so multiple files can be delivered in one compressed file format.

To Unzip Files

If you have a PC: Find the file on your hard drive. Right-click the file name and select “extract all.” If prompted, select the location on your hard drive where you want the files to go. The default will usually be in the same folder as the zip file. Check off the option to “show files” once extracted. When you click “extract” it will indicate it is working and when it is done it will show you the files.

If you have a MAC: Double-click the zip file to unzip. Depending on your settings, downloaded files may automatically extract to a new folder. The original zip archive will be saved; check for a folder with the same name as your zip file. Check the extracted folder to make sure the contents are not zipped. Sometimes documents and sub-folders will be compressed, and these need to be unzipped.